Become an Product Operation Officer with Koltiva!

Do you believe in never ending innovation?

  • At Koltiva, we will never be satisfied with current traceability solutions. We seek inspiration and innovation to revolutionize our software as a service products.
  • We encourage our employees to innovate and challenge current industry standards. Koltiva promotes creativity and strives to see employees achieve personal and professional success.
  • We promote environmental protection across supply chains, starting in our homes and offices. We aim to mitigate environmentally-damaging practices in all that we do.
  • Koltiva believes in continuous growth and learning. We foster curiosity and the desire to learn, grown and innovate.

Who are we?

Koltiva AG is an integrated agriculture technology company that provides tailor-made software solutions and services for end-to-end business processes. Established in 2013 in Indonesia, and incorporated 2017 in Switzerland, our game changing solutions are successfully used by our clients and its suppliers in 28 countries.

What do we do?

Through our proven end-to-end software solutions and services, we help improve operational efficiency, significantly reduce costs and supply chain risks, increase producer's profitability and develop sustainable production and trade in food- and non-food value chains.

Do you belong with Koltiva?

Who is the Koltiva Product Operation Officer?

The Product Operation Staff is integrated in the B2C Product Team. Product Operation works to run and manage B2C products in live/production environment to ensure all products run smoothly.

What are the key responsibilities of the Product Operation Officer?

Responsibilities and Duties

Product Operation responsibility must be highly organized and able to work in multitasking mode. Specific responsibilities in this role include:

  • Alignment and coordination with Project Implementation on application deployment for users/clients.
  • Perform training to users / project team / client (internal/external).
  • Account creation support for user onboarding & demo to clients (internal/external).
  • Track and manage feedback from users & clients (internal/external).
  • Following up any production issue and coordinating with respective team to find out the root cause.
  • Manage product documentation & content, including manual guidance and product FAQs.
  • Manage Koltipay operational transaction.
  • Alignment with Marketing Team in carrying out marketing strategies



  • Good attention to detail and good problem-solving skills.
  • Have a strong willingness to learn.
  • Self-starter with strong sense of curiosity, strong ownership, and can-do attitude.
  • Familiar with Microsoft Office (especially Excel), Google Office Suite and basic knowledge of SQL.
  • Able to communicate in English and Indonesia, via verbal and written medium.
  • Bachelor&rsquos degree from a reputable university, fresh graduates are welcome.

How do you apply?

Please submit your most updated resume to with subject : "Product Operation Officer - B2C"

Jobs Details

  • Location: Jakarta, DKI Jakarta
  • Advertised: 04 March 2022
  • Application Close: 31 May 2022

Join the Agritech Revolution

We are the first company with boots on the ground to make supply chains traceable, inclusive, and sustainable.